5bme Terms and Conditions – Rules for Philippine Members

The following definitions apply throughout these Terms and Conditions and any related 5bme policies unless the context requires otherwise.

To register and maintain an active 5bme account, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age at the time of registration and throughout the duration of your membership.
• You must be physically located in a jurisdiction where accessing and using online gaming services of this nature is lawful.
• You must not be a current employee, contractor, director, officer, or close family member of any employee of 5bme or any of its affiliated companies or licensed partners.
• You must not be included on any government, regulatory, or platform self-exclusion list applicable to online gaming in the Philippines or other relevant jurisdictions.
• You must be the registered and lawful owner of any payment method used to fund your 5bme account. Third-party payment transactions are not permitted.
• You must not be acting on behalf of another person or legal entity when creating or using a 5bme account.

Minors are strictly prohibited from registering, accessing, or using the 5bme platform in any capacity. Members who have reason to believe a minor may have access to their account must contact 5bme support immediately and change their account credentials without delay.

Each eligible individual may hold only one registered account on the 5bme platform. Creating multiple accounts — whether using the same or different personal details — is a serious breach of these Terms and Conditions and will result in account closure and forfeiture of any balance held across all duplicate accounts.

During registration, you agree to provide accurate, current, and complete personal information. You further agree to update this information promptly whenever any detail changes. 5bme is not responsible for any service interruption, financial delay, or loss arising from inaccurate or outdated member information.

• All personal details submitted during registration must match the identity documents you provide during any subsequent verification process.
• Your registered email address and contact number are used for all account communications, verification codes, and security alerts. Keep these current and accessible.
• 5bme reserves the right to decline any registration application without stating a reason.
• Accounts registered with false information will be closed without notice, and any balance may be confiscated pending investigation.

Your 5bme account is personal to you. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not it was authorised by you.

• Do not share your 5bme password, one-time verification code, or any account security detail with any other person.
• Do not access your account from a shared, public, or unsecured device without taking appropriate precautions.
• If you suspect that your account has been accessed without your authorisation, contact 5bme support immediately.
• Use a unique, strong password for your 5bme account and do not reuse it across other websites or applications.
• 5bme staff will never ask for your full password via email, chat, or telephone. Any request of this nature should be reported as a potential scam.

All funds deposited into a 5bme account are held in Philippine pesos. The minimum deposit amount, available payment methods, and any applicable processing fees or timelines are displayed in the deposit section of your account and may be updated from time to time.

5bme currently supports the following Philippine payment methods, subject to availability at any given time: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, BDO, BPI, UnionBank online banking, and eligible Visa and Mastercard cards.

• Only deposit using payment accounts registered in your own name. Third-party funding is not permitted and may trigger an account review.
• 5bme does not accept cash deposits. All transactions must be completed through the supported digital payment channels.
• Deposited funds that have not been subject to any wagering activity may be eligible for return to the original payment method, subject to a verification process.
• 5bme reserves the right to reverse any deposit if fraud, error, or a technical issue is identified.
• Deposits should only come from money you have already set aside for entertainment purposes. Never fund a 5bme account with money needed for rent, food, household bills, or any other essential expense.

Eligible members may request withdrawal of available funds from their 5bme account at any time, subject to the conditions below. Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically possible.

• Withdrawals are only processed to accounts verified and registered in your own name.
• 5bme may require completion of identity verification, address confirmation, or source-of-funds documentation before processing any withdrawal request.
• Funds subject to an active promotion wagering requirement may not be available for withdrawal until that requirement is met.
• Minimum and maximum withdrawal amounts per transaction and per period are displayed in the withdrawal section of your account.
• 5bme aims to process verified withdrawal requests promptly, but processing times vary by payment method and are displayed at the point of request.
• 5bme reserves the right to delay or decline a withdrawal request where fraud, money laundering, or a breach of these Terms is suspected.

All bets and game actions at 5bme are subject to the specific rules displayed for each game, market, or event at the time of participation. By placing a bet or initiating a game round, you confirm that you have read and understood those rules.

• Once a bet is accepted by the 5bme system, it cannot be cancelled or amended by the member.
• 5bme reserves the right to void any bet placed after an event has started, in the event of a technical error, or where the odds displayed were materially incorrect.
• For sports betting, settlement is based on the official result at the close of the scheduled match duration. Rules for extra time, walkovers, and abandoned matches are set out in the individual sport rules accessible from the 5bme sports lobby.
• In-play (live) markets may be suspended at any time without notice. Bets already accepted before suspension remain valid; new bets cannot be placed during a suspension.
• Casino games, including slots and roulette, use certified random number generation or verified live dealer processes. Results are final once a round is completed and accepted by the system.
• 5bme reserves the right to set stake limits on any market, game, or individual account at any time.
• Technical malfunctions during a game round may result in the round being voided. Stake amounts from voided rounds are returned to the member's balance.

5bme may from time to time make promotional offers available to eligible members. Each promotion is subject to its own specific terms, which will be stated clearly on the promotions page or in the offer communication. The general conditions below apply to all 5bme promotions unless a specific offer states otherwise.

• Promotions are available to verified members who meet all stated eligibility criteria at the time of the offer.
• Bonus funds and free bets are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering multiplier, eligible games, and time limit will be stated in the individual offer terms.
• Maximum bet amounts may apply while a wagering requirement is active. Placing bets above the stated maximum while bonus wagering is in progress may result in the forfeit of the bonus and associated winnings.
• 5bme reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice where misuse, abuse, or a system error is identified.
• Participation in any 5bme promotion is voluntary. Members are not required to opt in to any offer.
• Bonus winnings do not count toward a member's lifetime deposit total for loyalty or tiered reward calculations unless specifically stated.

The following actions are strictly prohibited and constitute a material breach of these Terms and Conditions. Any member found to have engaged in prohibited conduct may have their account immediately suspended and may forfeit their entire balance pending investigation.

• Registering more than one account on the 5bme platform, whether under the same name or using different personal details.
• Providing false, misleading, or unverifiable personal information at any stage of the registration or verification process.
• Using another person's payment method, identity documents, or account credentials to access or fund a 5bme account.
• Attempting to exploit technical errors, software vulnerabilities, or pricing mistakes to gain an unfair advantage.
• Colluding with other members or with third parties to manipulate game outcomes, odds, or market prices on the 5bme platform.
• Using automated betting software, bots, artificial intelligence tools, or any other system to place bets on 5bme without explicit written authorisation.
• Engaging in any activity that constitutes match-fixing, spot-fixing, or any form of corruption in relation to events available on the 5bme sports or esports betting platform.
• Accessing 5bme from a jurisdiction where doing so is not permitted under local law.
• Allowing or enabling a minor to use your 5bme account in any capacity.

All content on the 5bme platform — including but not limited to text, graphics, logos, interface design, software, game mechanics, and promotional materials — is the intellectual property of 5bme or its licensed content providers. Nothing in these Terms grants any member a licence to reproduce, distribute, modify, or create derivative works from 5bme content.

• The 5bme name, logo, and brand identity may not be used in any form without prior written consent.
• Screenshots, recordings, or extracts of 5bme games or interfaces may not be shared publicly or commercially without authorisation.
• Attempts to reverse-engineer, decompile, or extract source code from any part of the 5bme platform are strictly prohibited.

5bme collects and processes personal data in connection with account registration, identity verification, transaction processing, gaming activity, fraud prevention, legal compliance, and member communications. The full details of how your data is collected, used, stored, shared, and protected — along with your rights as a data subject — are set out in the 5bme Privacy Policy.

By creating a 5bme account, you acknowledge that you have read the Privacy Policy and consent to the processing of your personal data as described within it. You may review, update, or request deletion of your data subject to applicable legal and regulatory obligations. Contact 5bme support with any data-related requests.

5bme is committed to promoting responsible gaming practices across all products and services on the platform. All forms of gaming on 5bme involve financial risk. Outcomes are uncertain, and no betting system, strategy, or game history can guarantee a profit or eliminate the risk of financial loss.

Every 5bme member is responsible for managing their own gaming behaviour. The following tools are available in every account and can be activated directly through the account settings:

• Deposit limits: Set a daily, weekly, or monthly cap on the total amount that can be deposited into your 5bme account.
• Session alerts: Receive a notification when you have been active in the 5bme lobby for a defined period of time.
• Cooling-off period: Pause your account for a set duration if you feel that your gaming is becoming problematic.
• Self-exclusion: Request a longer-term suspension of your account. Self-exclusion periods are not reversible within the agreed timeframe.

If your gaming habits are affecting your financial situation, relationships, work, or mental wellbeing, stop playing and seek support. The 5bme Responsible Gaming page contains practical guidance, tools, and links to further resources.

5bme provides the platform and its services on an "as available" basis. While 5bme takes reasonable steps to ensure continuous service availability, it does not guarantee that the platform will be free from interruptions, errors, or downtime.

• 5bme is not liable for any loss of data, profits, or gaming opportunities arising from platform downtime, technical errors, or connectivity issues beyond its reasonable control.
• 5bme is not responsible for losses incurred as a result of a member's own gaming decisions, regardless of the information available to the member at the time.
• 5bme is not liable for losses caused by a member's failure to secure their account credentials or for unauthorised access resulting from member negligence.
• Any liability 5bme does accept is limited to the value of funds held in the affected member's account at the time of the incident giving rise to the claim.

5bme reserves the right to suspend, restrict, or permanently close any member account at any time, with or without prior notice, in the following circumstances:

• Breach of any clause of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspected fraud, money laundering, match-fixing, or any other illegal activity.
• Discovery that a member does not meet the eligibility requirements at any point after registration.
• Member request, including voluntary self-exclusion.
• Regulatory requirement or instruction from a competent authority.

Where an account is closed due to a confirmed breach by the member, 5bme reserves the right to retain the account balance pending the outcome of any investigation or legal process. Where closure results from a platform-side decision unrelated to member conduct, available funds will be returned to the verified payment method on file.

If you have a dispute regarding a bet settlement, account transaction, promotion, or any other 5bme service, contact the support team in the first instance with a clear description of the issue and any relevant transaction reference numbers.

• All dispute claims must be submitted within 30 days of the event or transaction giving rise to the dispute. Claims submitted after this period may not be accepted.
• 5bme will acknowledge a submitted dispute within a reasonable timeframe and aims to reach a resolution within 14 business days, subject to the complexity of the case.
• Where a bet result or game outcome is disputed, the decision of the 5bme system and technical records is considered final unless a clear technical error can be demonstrated.
• Members must exhaust the internal 5bme dispute process before pursuing any external remedy.

5bme reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 5bme will notify members through the registered email address or via a notice displayed prominently within the platform. The updated Terms will display a revised date at the top of this page.

Continued use of the 5bme platform following notification of an amendment constitutes acceptance of the updated Terms. If you do not agree with any change, you must stop using the platform and, if applicable, request account closure before the amendment takes effect.

These Terms and Conditions are governed by and construed in accordance with applicable laws and regulations. For members accessing 5bme from the Philippines, local laws regarding online gaming, data protection, and consumer rights apply to the extent that they are relevant to the member's use of the platform.

Nothing in these Terms limits any statutory rights you may have as a Philippine consumer that cannot be excluded by agreement. If any provision of these Terms is found to be unenforceable under applicable law, the remaining provisions continue in full force and effect.